Terms and Conditions

• You must be at least 13 years old to use this Service
• Users aged 13-17 may require parental consent in some jurisdictions
• You must provide accurate and complete registration information
• You are responsible for maintaining the confidentiality of your account

What Cubicle Square Provides

• Real-time booking platform for library and co-working space seats
• Seat availability checking and reservation management
• Digital check-in and QR code access systems
• Booking history and preference management
• Notifications for booking confirmations and reminders
• Venue information and amenity details

Service Limitations

• Availability depends on partner venue capacity and policies
• We do not guarantee seat availability at any time
• Services may be temporarily unavailable due to maintenance
• Some features may require premium subscription

Account Requirements

• Provide accurate, current, and complete information during registration
• Maintain and update your account information promptly
• Use a valid email address for account verification and communications
• Choose a secure password and keep it confidential
• Verify your identity through student/professional ID when required

Account Responsibilities

• You are solely responsible for all activities under your account
• Notify us immediately of any unauthorized account access
• Do not share your account credentials with others
• One account per person - multiple accounts are prohibited
• Keep your contact information updated for important notifications

Reservation Rules

• Booking Limits: Maximum of 3 active bookings per user at any time
• Advance Booking: Reservations can be made up to 7 days in advance
• Duration Limits: Maximum 8 hours per booking session
• Check-in Requirement: Must check in within 15 minutes of booking start time
• Late Arrival: Bookings may be cancelled if check-in is more than 15 minutes late

Cancellation and No-Show Policy

• Free Cancellation: Cancel up to 1 hour before booking start time
• Late Cancellation: Cancellations within 1 hour may incur fees
• No-Show Policy: Failure to check in results in automatic cancellation
• Repeated No-Shows: 3+ no-shows may result in booking restrictions
• Emergency Cancellations: Contact support for exceptional circumstances

Waitlist and Rebooking

• Join waitlists for fully booked time slots
• Automatic notifications when seats become available
• Waitlist positions are first-come, first-served
• Automatic rebooking available for recurring reservations

Pricing and Fees

• Free Tier: Limited daily bookings with basic features
• Premium Subscription: Monthly/annual plans with enhanced features
• Pay-Per-Use: Individual booking fees for premium locations
• Late Cancellation Fees: Applied for cancellations within 1 hour
• No-Show Fees: May apply after repeated no-shows

Payment Processing

• Payments processed through secure third-party providers (Stripe, PayPal)
• All prices include applicable taxes and fees
• Subscription auto-renewal unless cancelled
• Refunds processed according to our refund policy
• Payment disputes handled through designated support channels

Refund Policy

• Full refund for cancellations more than 1 hour in advance
• Partial refunds may apply for technical issues or venue closures
• Subscription refunds prorated for unused time periods
• Refunds processed within 5-10 business days
• Disputed charges reviewed on case-by-case basis

Acceptable Use

• Use the Service only for legitimate seat booking purposes
• Follow all venue rules and policies during your visit
• Respect other users and venue staff
• Keep your reserved seat clean and in good condition
• Report any issues or damages immediately

Prohibited Activities

• Account Abuse: Creating multiple accounts or sharing credentials
• System Manipulation: Attempting to circumvent booking limits or policies
• False Information: Providing incorrect or misleading registration details
• Reselling: Transferring or selling bookings to third parties
• Disruptive Behavior: Activities that disturb other users or venue operations
• Technical Interference: Hacking, reverse engineering, or system exploitation
• Commercial Use: Using the Service for unauthorized business purposes

• Each venue maintains its own rules, policies, and operating hours
• Venue policies supersede Cubicle Square policies when on-site
• We are not responsible for venue-specific issues or disputes
• Venue closures or changes may affect your bookings
• Direct venue complaints should be addressed to venue management
• We facilitate bookings but do not control venue operations

Cubicle Square's Rights

• All app content, features, and functionality are owned by Cubicle Square
• Trademarks, logos, and brand elements are protected intellectual property
• Software code, algorithms, and technical implementations are proprietary
• User interfaces, designs, and graphics are copyrighted materials

User Content

• You retain ownership of content you submit (reviews, photos, feedback)
• You grant us license to use your content for Service improvement
• We may display user reviews and ratings publicly
• You are responsible for ensuring you have rights to submitted content

• We collect information necessary to provide booking services
• Location data used for venue recommendations and check-ins
• Booking history maintained for service improvement
• Data shared with venue partners only as necessary for reservations
• You can access, modify, or delete your personal information
• We comply with applicable privacy laws (GDPR, CCPA, etc.)

Service Availability

• We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Scheduled maintenance may temporarily limit functionality
• Third-party service dependencies may affect availability
• We are not liable for service interruptions beyond our control

Service Modifications

• We may modify, update, or discontinue features at any time
• Significant changes will be communicated to users in advance
• Free features may become premium or be discontinued
• We reserve the right to change pricing with 30 days notice

Service Disclaimers

• Service provided "as is" without warranties of any kind
• We do not guarantee seat availability or venue accessibility
• No warranty for uninterrupted or error-free service
• Venue information accuracy not guaranteed
• Third-party integrations may have their own limitations

Limitation of Liability

• Our liability limited to amount paid for the Service in the past 12 months
• Not liable for indirect, incidental, or consequential damages
• Not responsible for losses due to venue issues or third-party actions
• User assumes risk for personal property and safety at venues
• Some jurisdictions may not allow liability limitations

Termination by User

• You may delete your account at any time through app settings
• Active bookings will be cancelled upon account deletion
• Subscription refunds handled according to our refund policy
• Some data may be retained for legal or operational purposes

Termination by Cubicle Square

• We may suspend or terminate accounts for Terms violations
• Repeated no-shows or policy violations may result in restrictions
• Fraudulent activity or abuse will result in immediate termination
• We will provide notice when possible, except for severe violations
• Suspended users may appeal through our support channels

Customer Support

• First contact our support team for any issues or disputes
• We aim to resolve most issues within 48 hours
• Provide detailed information to help us assist you effectively
• Escalation procedures available for unresolved complaints

Legal Disputes

• Disputes governed by laws of [Your Jurisdiction]
• Courts of [Your City/State] have exclusive jurisdiction
• Arbitration may be required for certain types of disputes
• Class action lawsuits are waived where legally permissible

• Material changes will be notified via email or in-app notification
• Updated Terms will be posted with a new effective date
• Continued use of the Service constitutes acceptance of new Terms
• If you disagree with changes, you may terminate your account
• Previous versions available upon request