Legal

    Terms and Conditions

    Last updated: May 24, 2025

    These terms describe the rules for using Cubicle Square services, including accounts, bookings, payments, venue access, and related digital experiences.

    1. Acceptance of Terms

    By accessing or using Cubicle Square, including our website, mobile app, booking tools, and related services, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

    2. Eligibility

    • You must provide accurate and complete information when creating an account or booking a space.
    • You are responsible for maintaining the confidentiality of your account credentials.
    • You must be legally able to enter into these terms under the laws that apply to you.
    • We may suspend or restrict access if account information appears inaccurate, unauthorized, or fraudulent.

    3. Services and Bookings

    Seat and Space Reservations

    • Bookings are subject to availability, venue rules, operating hours, and confirmation through the app or website.
    • A booking grants limited access to the selected workspace or seat for the confirmed time period only.
    • You must check in and check out according to the instructions provided for the venue.
    • Venue partners may refuse access when required for safety, verification, capacity, or policy reasons.

    Changes and Cancellations

    • Cancellation windows, refunds, credits, or rescheduling options may vary by venue, plan, offer, or booking type.
    • Repeated no-shows, misuse of bookings, or late cancellations may result in restrictions on future bookings.
    • We may cancel or modify a booking due to operational issues, safety concerns, venue closure, or incorrect listing information.

    4. User Responsibilities

    • Use Cubicle Square only for lawful, personal, educational, or professional workspace purposes.
    • Follow all venue policies, safety instructions, community rules, and staff directions.
    • Respect other users, venue staff, property, equipment, and shared facilities.
    • Do not misuse QR codes, access passes, subscriptions, promotional offers, or booking privileges.
    • Do not upload harmful content, attempt unauthorized access, interfere with service operation, or reverse engineer our systems.

    5. Payments, Fees, and Taxes

    • Prices, plans, taxes, and fees are shown before payment where applicable.
    • Payments may be processed by third-party payment providers, and their own terms may apply.
    • You authorize us or our payment providers to charge the selected payment method for confirmed purchases, subscriptions, renewals, and applicable fees.
    • Unless stated otherwise, fees are non-refundable after a booking has been used or the cancellation window has passed.
    • We may update pricing, plans, or promotional offers from time to time.

    6. Venue Partners and Third-Party Services

    Some services are provided in coordination with venue partners, payment processors, analytics providers, support tools, or other third parties. We are not responsible for third-party services outside our reasonable control, but we work to choose reliable partners and support users when issues arise.

    7. Account Suspension or Termination

    • We may suspend, restrict, or terminate access if you violate these terms, misuse the service, create safety risks, or engage in fraudulent activity.
    • You may stop using the service at any time and may request account deletion through the available account deletion process.
    • Termination does not remove payment obligations, venue obligations, or rights and responsibilities that reasonably survive account closure.

    8. Intellectual Property

    Cubicle Square, our software, designs, branding, content, workflows, and related materials are owned by Cubicle Square Technologies LLP or our licensors. You may not copy, modify, distribute, sell, or exploit our intellectual property without written permission.

    9. Privacy

    Our Privacy Policy explains how we collect, use, share, and protect personal information. By using our services, you also agree to the practices described in that policy.

    10. Disclaimers

    • Services are provided on an as-available basis, and availability may vary by location, venue, internet access, and operational conditions.
    • We do not guarantee that every venue, seat, amenity, or feature will always be available or uninterrupted.
    • Venue photos, descriptions, amenities, and operating details are provided for convenience and may change over time.

    11. Limitation of Liability

    To the maximum extent permitted by law, Cubicle Square Technologies LLP will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunities arising from your use of the services.

    12. Changes to These Terms

    • We may update these terms to reflect product changes, legal requirements, or operational needs.
    • Material changes may be communicated through the app, website, email, or other reasonable notice.
    • Continued use of the services after updated terms become effective means you accept the revised terms.

    13. Governing Law

    These terms are governed by the laws applicable to Cubicle Square Technologies LLP, without regard to conflict of law rules. Disputes will be handled by the courts or authorities with appropriate jurisdiction unless applicable law requires otherwise.